Everything a modern IT department does. On a Green Bay timezone.
Oncyte runs as your outsourced IT department — help desk, network, security, cloud, and compliance — so you can stop being the person who fixes the printer between real jobs.
Help desk & network management
Day-to-day support for your team and the infrastructure underneath it — monitored, patched, and documented so nothing depends on tribal knowledge.
- Unlimited remote & on-site help desk support
- 24/7 network monitoring and alerting
- Server, switch, firewall, and Wi-Fi management
- Patch management and software updates
- Asset tracking and hardware lifecycle planning
Managed security & threat monitoring
Layered protection built for shops that hold customer data, vendor contracts, or DoD supply-chain requirements — not a single antivirus install and a shrug.
- Managed detection & response (MDR) and endpoint protection
- Email security and phishing filtering
- Firewall management and network segmentation
- Security awareness training and simulated phishing tests
- Dark web monitoring and incident response planning
CMMC, NIST & industry compliance
If you supply parts to the defense industry or handle regulated data, compliance isn't optional. We build the controls and the paper trail.
- CMMC and NIST 800-171 readiness for DoD suppliers
- HIPAA safeguards for medical and dental practices
- PCI-DSS support for businesses handling card payments
- Written information security policies & audit support
Cloud services & disaster recovery
Your files and email should survive a dead server, a ransomware attempt, or a truck through the front office.
- Microsoft 365 & Azure setup, migration, and management
- Automated cloud and on-site backup
- Disaster recovery planning with tested restore times
- File server and sharepoint migrations
VoIP & unified communications
Phone systems that work from the front desk, the shop floor, and a cell phone at a job site.
- Hosted VoIP phone systems
- Mobile and desktop softphone apps
- Call routing, voicemail-to-email, and conferencing
vCIO & IT consulting
Quarterly planning with someone who treats your IT budget like it's their own money, not a line item to pad.
- Strategic technology roadmaps and budgeting
- Vendor management (ISPs, software, hardware)
- New hardware & software procurement
- Office moves and new-site network builds